Privacy Policy

1. Introduction

Rillstream Capital ("we," "us," or "our") provides AI-driven data analysis tools and related services (the "Services"). We are committed to protecting the privacy of individuals who visit our website or use our Services ("you" or "users"). This Policy describes the categories of information we may collect, how we use and share that information, the choices available to you, and the measures we take to protect it.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and Services:

• A
  Information You Provide Details submitted through contact forms, account registration, or correspondence, such as your name, email address, phone number, and any messages you send to us.
• B
  Usage and Device Data Information automatically collected when you access our website, including IP address, browser type, device identifiers, referring pages, and pages viewed.
• C
  Cookies and Similar Technologies Data collected through cookies, pixels, and similar technologies to support site functionality, analytics, and preference retention. See Section 6 for further detail.
• D
  Account and Service Data Where applicable, information generated through your use of our platform, such as configuration settings, saved preferences, and support requests.

3. How We Use Information

We use the information we collect for purposes that may include:

• 1
  Operating, maintaining, and improving our website and Services.
• 2
  Responding to inquiries, support requests, and communications you initiate.
• 3
  Personalising content and understanding how our Services are used.
• 4
  Maintaining the security and integrity of our systems and preventing misuse.
• 5
  Complying with applicable legal obligations and enforcing our terms.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to provide the Services you request, our legitimate interests in operating and securing our website, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time as described in Section 8.

5. How We Share Information

We do not sell personal information. We may share information in the following limited circumstances:

• A
  Service ProvidersWith third-party vendors who perform functions on our behalf, such as hosting, analytics, and communications, under confidentiality obligations.
• B
  Legal RequirementsWhere disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• C
  Business TransfersIn connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality arrangements.
• D
  With Your ConsentWhere you have separately agreed to a specific disclosure of your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and analyse usage patterns. You can control cookies through your browser settings, including blocking or deleting them; however, disabling certain cookies may affect the functionality of our website. Where required by applicable law, we will seek your consent before placing non-essential cookies.

7. Data Security

We implement administrative, technical, and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials associated with your use of our Services.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of our relationship with you, legal obligations, and the resolution of disputes.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights that include:

• i
  The right to request access to, or a copy of, the personal information we hold about you.
• ii
  The right to request correction of inaccurate or incomplete information.
• iii
  The right to request deletion of your personal information, subject to certain exceptions.
• iv
  The right to object to, or request restriction of, certain processing activities.
• v
  The right to withdraw consent, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 13. We may need to verify your identity before responding to your request.

10. International Data Transfers

If we transfer personal information across borders, we will take steps intended to ensure that such transfers comply with applicable data protection law and that appropriate safeguards are in place to protect the information transferred.

11. Children's Privacy

Our website and Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we may take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updated version on this page and revise the "Last Updated" date above. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please contact us via our contact page.